Do you have excellent communication skills in German and do you strive for customer satisfaction? Do you want to work as a part timer o a full timer? As a Customer Service Representative you are responsible for the day to day solving of customer claims, relating to pricing, quality issues, delivery problems and handling errors.
Mainly you will be responsible for:
Being the first point of contact to our customers and distributors
Handling orders via email, fax and telephone.
Billing invoices and creating credit memos.
Following up on procedures and preparing the orders for shipment
Contacting customers in regards to outstanding invoices and payments
Providing product information to customer and creating sales reports
Monitoring the stock level in the sales office and delivery orders
Archiving complaints on products
For more information please contact Ritsa Wanga Paraskevopoulou at 0648281953 or send her an email to firstname.lastname@example.org
2-3 years of experience in a similar position is a must.
Fluency in English (oral and written).
(near) native German.
Flexible, pro-active and positive attitude.
What we offer
Challenging position in an international team.
The salary is between € 2655-€2800 gross based on 40 hours.
20-40 hours a week.
Starting date beginning or mid-May.
It is a permanent position
You will receive a contract first through Unique for the first 7 months. After than there is a possibility for a direct contract with the company.
About the company
International growing company in Vlaardingen specialized in metal.
This vacancy is no longer available. You can find many similar ones on our website!