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Vacancy | Customer Service | German and English | Amsterdam Multilingual

Summary

Pitch Amsterdam
Education level HBO
Hours per week 40
Salary € 1900
Employment Fulltime
Vacancy number 2017016605
Medewerker klantenservice

Vacancy description

If you have a passion for customer service and if you would like to be part of a fast-growing, young and international online company then look no furtner! We are looking for flexible (near-) native German speakers with excellent English skills for a diverse customer service role, that gives you the freedom to pro-actively optimize procedures and processes.



In this role you are responsible to:



  • Answer requests from clients and customers via phone and email;

  • Handle disputes in a smooth and friendly manner;

  • Collaborate with other internal departments;

  • Pro-actively work on improving the customer service department with your own ideas and projects.


This is a long-term employment opportunity. You will receive a direct contract from our client.

It is necessary that you are available two Saturdays per month and also two evenings per week (across the course of the month this will include 2 Friday evenings).


What we offer

We offer you a direct contract with our client including nice extras, such as a fully financed pension plan, sponsored events and drinks and a place to develop your career further. You work in a fun team with room for your own ideas.


Job requirements

Please only apply for this role if you meet the following requirements:



  • At least 1 year of previous customer service experience;

  • A Bachelor degree;

  • (Near-) native communication skills in German and fluent English;

  • You are flexible and like to work in a fast-paced environment within a growing company;

  • You know your way around online and you have a click with the industry;

  • You are available 2 Saturdays per month and also 2 evenings per week (across the course of the month this will include 2 Friday evenings).


Please note that candidates must have relevant European working entitlements and be based in The Netherlands. When applying for this position, only English CV’s as Word document will be considered and only successful applicants will be notified.



Due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client’s requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.


Company information

Our client is a young, fast-growing, international company in the online industry.


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Are you looking for a job or new staff? Unique is specialized in the recruitment and selection of long and short-term office staff with a Bachelor or University level. Unique focuses on administrative, commercial, financial and secretarial positions. With more than 100 Unique offices in the Netherlands there is always an office nearby, please feel free to check out our vacancies.