Business Support Administrator | English | The Hague

Municipality
'S-Gravenhage
Education
HBO
Hours per week
40 hours
Contract type
Vast
Salary indication
€ 2500,- p/m
Vacancy number
#2019006524

About the job

About the job

Are you an experienced professional with data management and user setup? Are you passionate about the technical world and would like to continue your career in this direction?

Look no more!

Our client is looking for a Business Support Administrator to join their international team in the heart of The Hague. In this role, you will be responsible for providing first and second level support to worldwide license administrators, and troubleshoot any requests coming from different functional groups within the company. You will use your technical knowledge and approach to validate all cases, along with the specialists within your team.

You will also be responsible for:

  • Processing of non-automated and non-standard licenses;
  • Licensing trade compliance following existing procedures;
  • Implementing approved exceptions of rules on the software and licensing systems;
  • Keeping procedures up to date and communicating to end users.

In this role, you need to have a technical mind and a deep understanding of business procedures, which you will learn from day one! With your analytical mindset, you will work together with your team to support end-users all over the world with the goal of providing the best solutions for all.

Stepping into the office, you will meet people from more than 15 nationalities, and will have the opportunity to work in a multicultural, dynamic and fast-paced environment, where everyone's ideas count!

What we offer

  • Long term opportunity (first contract through Unique Multilingual);
  • 40h work week;
  • Salary up to €2500 gross a month, plus secondary benefits such as travel expenses, holiday allowance, pension scheme and gym discounts;
  • Access to Unique Multilingual's training platform (where you can have access to language courses, IT courses and much more!)

Job requirements

  • Technical background or related, at least at Bachelor level;
  • 2-3 years of experience in customer service, with a very good knowledge of general IT systems, specially enterprise systems (like ERP, CRM, Content Management, ticketing, etc.);
  • Excellent communication skills in English;
  • Problem solver, service orientated, analytical, team player and accurate!
  • Permission to work in The Netherlands.

About the company

International company in software industry located in Den Haag.

Are you the one we're looking for? Feel free to apply directly below, or in case you have any questions e-mail us at thehague@uniquemultilingual.com!

We will be looking forward to receiving your CV!

Apply direct

Job information

Unique Uitzendbureau Multilingual The Hague

Laan van Nieuw-Oost-Indie 131 D
2593 BM 's-Gravenhage

Question about this vacancy