Do you have excellent communication skills in English and German? Do you find joy in helping people? Then this job might be the right fit for you!
As a Claims Associate, you will perform day-to-day services to solve cases related to customers' experiences. Such as pricing, quality issues, shortages, returns, transport issues, handling errors. Your main goal is to support the customer service department.
Your future working day will consist of:
Resolving customer claims, debit notes, and disputes according to specified dispute registration and claims management procedures;
Investigating claims, debit notes, or disputes, and gathering all the information needed to form a well-founded opinion;
Communicating and collaborating effectively between the functions of account receivable, Customer Service, Finance, D&T, and Quality;
Complying to the Sarbanes Oxley claims management area;
Digitally filing all the completed claims forms, documentation, and proof of deliveries;
Issuing credit notes according to the correct authorization schedule and accompanied by all the required data.
Your input will lead to improving customer service, working capital and DSO, visibility through the application of common processes and measurement.
That is why you are needed within this innovative company. You will be working within a team of 12 other colleagues, who all are very friendly and open.
Within this job as Claims Associate, there are several possibilities to develop yourself and your knowledge.
What we offer
What we offer
What is in it for you?
We offer you;
A challenging full-time job of 40 hours a week;
A fixed-term contract;
Gross salary of €2150,- a month;
Opportunities for personal growth.
You will be working as a Claims Associate within an innovative organization.
There will be a shuttle bus available to you, which will drive you to your work from the central station in Tilburg.
Speaking and writing English and German is something that comes naturally to you.
Knowledge of Microsoft Office products and SAP (including FSCM);
General business understanding;
At least one year of relevant working experience;
Intermediate vocational; education degree or equal level proven by experience.
Teamwork is something you enjoy. You are empathetic, accurate, and organized. You are someone who quickly adapts once the organizational structure, your responsibilities, priorities, and workload change.
Does this subscribe you? Apply instantly!
About the company
About the company
You are going to work as a Claims Associate within an organization that is committed to the highest standards of ethical conduct in all of their business dealing. In this company, there often are changes within the organizational structure. This innovative company is located in Goirle, which is near Tilburg.
This international organization works with different nationalities, such as Italy, Poland, the Netherlands, Greece, France, Germany, and Romania.
They sell various items, like outdoor and recreation objects, baby products, home fragrances, connected home and security items, appliance and cookware goods, and food.