Customer Service Benelux

Location
Leiden
Education
HBO
Hours per week
40
Employment
Fulltime
Salary indication
€ 2.400 - € 2.500

What exactly are you going to do

  • Voor de afdeling Customer Service van het bedrijf tussen Leiden en Alphen a/d rijn zoeken we een fulltime Customer Service.
  • verlenen van administratieve- en commerciële ondersteuning aan de diverse sales managers binnen de afdeling
  • administratief en commercieel verwerken/begeleiden van orders, retourflows,
  • zelfstandig voeren van alle relevante correspondentie met de klanten
  • telefonisch en email onderhouden van de contacten met de klanten
  • oplossen van voorkomende problemen
  • plegen van telefonische verkoop
  • We are looking for a full-time Customer Service Employee to strengthen the Customer Service department at our HQ between Leiden en Alphen a/d Rijn.
  • solving problems with the goal of maintaining and expanding relationship with our customers
  • conducting all relevant correspondence with customers independently
  • maintaining contact with customers by telephone and/or emails
  • the administrative and commercial processing/guiding of all incoming orders, as well as the return flows, with efficient use of all applicable systems and techniques
  • conducting telephone sales
  • providing administrative and commercial support to the various sales managers within the department

What do we offer you

  • plezierige werksfeer met een open cultuur voor initiatieven
  • goede marktconforme arbeidsvoorwaarden
  • de mogelijkheid om deels vanuit huis te werken
  • 32- 40 uren per week
  • Gratis parking
  • 32-40 hours per week
  • good market-based employment conditions
  • pleasant working atmosphere with an open culture for initiatives
  • the possibility to work partly from home
  • Free parking

Job Requirements

  • initiatiefrijke, loyal, stressbestendig
  • organisatie talent en goede administratieve vaardigheden
  • commerciële inslag
  • uitstekend vermogen om in een team te functioneren
  • jaren relevante werkervaring in soortgelijke functie
  • MBO opleiding
  • kennis van Word, Excel, Outlook
  • goede beheersing van de Nederlandse en Engelse taal in woord en geschrift of Engelse en Frans
  • enterprising, loyal personality, resistant to stress
  • organizational talent and good administrative skills
  • several years of relevant work experience in a similar position
  • MBO education
  • knowledge and application of Word, Excel, Outlook
  • good command of the Dutch and English language in word and writing or English and French

About the company

How does the application process work at Unique?
1. You applied for a vacancy.
2. We view your motivation and CV and determine whether you are suitable for the position.
3. If so, we will call you for a telephone interview.
4. After this we invite you for an interview at our location.
5. For some assignments you also make an online assessment. We will indicate this.
6. If we have seen and spoken to each other, you will start a conversation with the company.
7. We will let you know if you have the job and when you can start.

We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client’s requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
Please note that candidates must imperatively have relevant European working entitlements and be based in The Netherlands.

If you would like your CV to be registered in our database, please sign up on our website on www.unique.nl
In the meantime, you can of course already look for more suitable jobs on our website!

Apply for this vacancy

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Any questions?

Do you want to know more about the function? Or, for example, working via Unique? Whatever your question, I am available for you.

Mickael Emeraud
Visiting address
Unique Uitzendbureau Den Haag
Laan van Nieuw-Oost-Indie 131 d
2593 BM 's-Gravenhage