Customer Service Coordinator Dutch & English

Hours per week
36 hours
Contract type
Salary indication
Vacancy number

About the job

About the job

Are you customer oriented and have experience in the food industry? We are looking for a full time temporary customer service coordinator who speaks Dutch and English in Rotterdam. You work with the Regional Customer Service Manager to provide a single point of contact based on a one stop shop philosophy for customers and for all order fulfilment issues relating to a nominated group of accounts of a nominated Business unit/territory. You take care of the orders related to distribution from BV and other warehouses (like Lyn), deliveries from factories (like PIA) and deliveries from external suppliers (like Cofrusa and Saico) to final BV customers are covered. You advise both internal and external contacts of any issues regarding stock availability and delivery. You take corrective action as appropriate and ensure corrective action is carried out
The job holder will ensure that the day to day order fulfilment process is executed effectively and efficiently for the nominated accounts. For more information you can contact Ritsa Wanga Paraskevopoulou at

What we offer

  • Start date 1 March 2020.
  • It is a temporary maternity cover of 5 to 6 months.
  • Salary indication is between € 2500-2700 gross based on 36 hours.
  • The company’s hours are 36 but you have the possibility for this position to work 32 hours if you prefer.
  • English and Dutch both languages are required for this position.

Job requirements

  • MBO+/HBO work and way of thinking level
  • Good communication – verbal and written
  • Customer empathy
  • SAP / Excel /EDI experience
  • At least 2 year work experience, preferable within Customer Service FMCG of a professional organisation
  • Excellent command of English and Dutch written and spoken.
  • Supply chain principles – covering warehousing and distribution and forecasting and planning

About the company

One of the UK's leading food and drink brands. Its delicious meals, snacks and refreshments are enjoyed by millions of people every day. The company is located in Rotterdam.

Apply direct

Job information

Unique Uitzendbureau Rotterdam Blaak

Blaak 6
3011 TA Rotterdam

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