Customer Service Employee

We are looking for a full-time Customer Service Employee to strengthen the International Customer Service department at our HQ between Leiden and Hoofddorp.

• the administrative and commercial processing/guiding of all incoming orders, as well as the return flows, with efficient use of all applicable systems and techniques, quotations
• solving problems with the goal of maintaining and expanding relationship with our customers
• conducting all relevant correspondence with customers independently
• maintaining contact with customers by telephone and/or emails
• providing administrative and commercial support to the various sales managers within the department

• 40 hours per week, possibility to work from home (max 3 days)
• good market-based employment conditions, salary between 2500 - 3200 depending on your experience
• pleasant working atmosphere with an open culture for initiatives, team around 15 persons
• Free parking, 10 minutes walking from the train station

• enterprising, loyal personality, resistant to stress
• organizational talent and good administrative skills
• several years of relevant work experience in a similar position
• MBO education
• knowledge and application of Word, Excel, Outlook
• Fluency in the following languages (Dutch, French, German), combination of 2

How does the application process work at Unique?
1. You applied for a vacancy.
2. We view your motivation and CV and determine whether you are suitable for the position.
3. If so, we will call you for a telephone interview.
4. After this we invite you for an interview at our location.
5. For some assignments you also make an online assessment. We will indicate this.
6. If we have seen and spoken to each other, you will start a conversation with the company.
7. We will let you know if you have the job and when you can start.

For questions, feel free to contact Mickael.emeraud@unique.nl

We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client’s requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
Please note that candidates must imperatively have relevant European working entitlements and be based in The Netherlands.

If you would like your CV to be registered in our database, please sign up on our website on www.unique.nl
In the meantime, you can of course already look for more suitable jobs on our website!