We are looking for a full-time Customer Service Employee to strengthen the International Customer Service department at our HQ between Leiden and Hoofddorp.
- the administrative and commercial processing/guiding of all incoming orders, as well as the return flows, with efficient use of all applicable systems and techniques, quotations
- solving problems with the goal of maintaining and expanding relationship with our customers
- conducting all relevant correspondence with customers independently
- maintaining contact with customers by telephone and/or emails
- providing administrative and commercial support to the various sales managers within the department