Customer Service Employee French

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Municipality
Venlo
Education
MBO
Hours per week
40 hours
Contract type
Tijdelijk met uitzicht op vast
Salary indication
€10.40-10.70
Vacancy number
#1AV0025520

About the job

About the job

You must love improvement! Because you will be the person handling divers administrative tasks and providing your feedback in order to improve the quality and efficiency in the CS department. You will make this a success because you are a due diligent person. You make it your goal to resolve cases, balancing customer satisfaction and business goals. You are sincerely interested in providing the best possible solution. Your colleagues and the Customer Service Training will get you up to speed. It makes you happy to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

What you will do:

  • Handle difficult cases such as escalation and safety cases;
  • Handle returns, claims on our different sales channels such as Amazon, eBay, Cdiscound and Manomano;
  • Handle outbound interactions and solve different issues;
  • Handle reviews that are left by the customer on different platforms such as Amazon, ManoMano, eBay, Trustpilot etc.

What we offer

We offer the possibility to get employed and develop on a personal level at an international oriented retail company. Furthermore an agreement for a definite period (6 months) via Unique, whereby takeover and a permanent contract are possible. A starting salary of approximately €1,800 gross per month. A travel allowance by car (€ 0.19) or by public transport (in full). Holiday payment (8.33% via Unique) and vacation days. Access to hundreds of free GoodHabitz e-learning via Unique and access to BedrijfsFitnessOnline, and more ...!

Job requirements

  • Your French verbal and written skills are flawless;
  • Your English verbal and written skills are very good;
  • Your experienced in client contact;
  • You are known for your enthusiastic personality;
  • You are clever in working with computers and MS Office;
  • And parttime of fulltime available for 32 – 40 hours per week.

About the company

Our partner in Venlo is a dynamic and international company that stimulates curiosity, passion and personal development. This company applauds thinking big and taking on new challenges. Come by to meet the colleagues and to see the teams of professionals in action. All our colleagues have different backgrounds, but they have at least a few things in common… ambition, job satisfaction and the optimal use of skills.

An employee describes working for this company as follows: I like working for this company because they offer good training, they are flexible and understanding. The atmosphere is relaxed, the people are friendly and the salary is paid correctly. I always have my 40h and the refund of travel expenses. Whenever there is a problem, they fix it very quickly. There are growth possibilities as they offer a contract after three months. They also have positions in the company that wait to be fulfilled.

Job information

Unique Uitzendbureau Maastricht

Wim Duisenbergplantsoen 21
6221 SE Maastricht

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