Customer Service Employee - Swedish

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Hours per week
40 hours
Contract type
Tijdelijk met uitzicht op vast
Salary indication
Vacancy number

About the job

About the job

Kan du läsa det här? Då letar vi efter dig!
Vi letar efter någon som talar flytande danska och gillar att ha kundkontakt.

As Swedish Customer Service Employee for one of our clients in Venlo;
You must love improvement! Because you will be the person handling divers administrative tasks and providing your feedback in order to improve our quality and efficiency in the CS department.

You will make this a success because you are a due diligent person. You make it your goal to resolve cases, balancing customer satisfaction and business goals. You are sincerely interested in providing the best possible solution. Your colleagues and the Customer Service Training will get you up to speed. It makes you happy to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

What you will do:

  • Handle difficult cases such as escalation and safety cases;
  • Handle returns, claims on our different sales channels such as Amazon, eBay, Cdiscound and Manomano;
  • Handle outbound interactions and solve different issues;
  • Handle reviews that are left by the customer on different platforms such as Amazon, ManoMano, eBay, Trustpilot etc.

What we offer

We offer you a very challenging and varied fulltime position in a powerful and dynamic international company based in Venlo. An organization for ambitious professionals who exploit opportunities, dare to take decisions and feel at home in an informal, no-nonsense, results-oriented organization. Do you recognize yourself in this? Apply now and you will count on excellent future prospects.

How do employees think about their job?

1. I like working for this organisation because they offer good training, they are flexible and understanding.
2.The atmosphere is relaxed, the people are friendly and the salary is paid correctly. I always have my 40h and the refund of travel expenses. Whenever there is a problem, they fix it very quickly.
3. There are growth possibilities as they offer a contract after some months. They also have positions in the company that wait to be fulfilled.

Job requirements

Must haves

  • Your Swedish verbal and written skills are flawless;
  • Your English verbal and written skills are very good;
  • You're experienced in client contact;
  • You are known for your enthusiastic personality;
  • You are clever in working with computers and MS Office and available 32 – 40 hours per week.

About the company

Our client is a dynamic and international company that stimulates curiosity, passion and personal development. The organisation applauds thinking big and taking on new challenges. Come by to meet your future colleagues and to see the teams of professionals in action. All colleagues have different backgrounds, but they have at least a few things in common… ambition, job satisfaction and the optimal use of skills.

Job information

Unique Uitzendbureau Maastricht

Wim Duisenbergplantsoen 21
6221 SE Maastricht

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