Customer Service German - English

MBO 3/4
Hours per week
40 hours
Contract type
Tijdelijk met uitzicht op vast
Salary indication
Vacancy number

About the job

About the job

Hey you!

Are you able to speak German and English fluently? And are you interested in perfecting the growth of an international organization? Is it in your nature, to help people and act service-oriented? Then you will propable become our new customer service employee for the German market!

Surprise is in the genes of this organization, and what it wants to emit with all its services. How do you do that?
Customers and colleagues will come to you for all their questions or problems. You are the point of contact, through all conceivable channels, like telephone, e-mail, but even Facebook, Whatsapp and also through live chat on the website.

Your daily tasks:

  • Mapping, monitoring and coordinating processes through various international market channels;
  • Translating products, emails, offers and other miscellaneous marketing purposes;
  • Answering customer questions by telephone, email, whatsapp and live chat;
  • Monitoring the order process from purchase to receipt;
  • Providing support to the purchasing and returns department;
  • Solving and dealing with problems;
  • Seeing commercial opportunities.

What we offer

At first they offer a great position, within a organization who is conquering the world with their growth, innovation and service. They offer a (starting) salary between € 2200 and € 2400, depending on experience. In addition, they have an attractive benefit package with 25 vacation days, travel allowance, referral bonus, flexible working hours, company fitness, attractive staff discount & staff parties!

It is a full-time (40 hours) function, in which you first get a contract for a fixed period, with the option of a permanent appointment in the future.

Job requirements

You are a team player, flexible, empathetic, service-oriented and stress-resistant, those are qualities which we are looking for in this position.

We are also looking for someone with the following competences:

  • Proficiency in the German and Dutch or English language, both written and spoken;
  • MBO level 4 / HBO working and thinking level;
  • At least 2 years of work experience in a similar position;

About the company

This market leader in the sales of professional construction tools. Started 10 years ago through 'Marktplaats', now a very fast-growing e-commerce with web shops in the Netherlands, Belgium, France and Spain. It also is the fastest growing company in the South of the Netherlands for 2 years in a row, with more than 100,000 products in the range and 6300m² of warehouse and office in Tilburg.

Since it was founded in 2009, there has been only one goal: to make customers happy! Competitive prices, great deals and TOP customer service that is available for you every day. With more than 160 people, we work hard every day to exceed our customers' expectations. We are continuously working on innovation and optimization our technology but also our organization, in order to continue to support the growth.

Apply direct

Job information

Unique Uitzendbureau Tilburg Spoorlaan

Spoorlaan 372
5038 CD Tilburg

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