Customer Service Representative Czech & Slovak

Hours per week
40 hours
Contract type
Salary indication
Vacancy number

About the job

About the job

Are you commercial enough and would like to work for a customer service position? For an international organization in Vlaardingen, we are searching for a full time temporary Customer Service Representative who speaks both languages Czech and Slovak.

Areas of responsibility:

  • Serve as a liaison between customer and various internal departments related to orders, production, expedites (over-due orders), inventory, invoicing and shipping issues.
  • Troubleshoot and resolve non-routine customer complaints in cooperation with relevant personnel
  • Enter and confirm all orders received into the system clearly, correctly and timely.
  • Understand and process required export documentation, including proformas, invoices and other shipping documents.
  • Plan shipments, work with warehouse and manage shipping agents to resolve any logistics issues related to accounts and ensure all invoices and other documents are correct.
  • Assist in resolving issues concerning, but not limited to orders, shipments, mis-shipments and returns
  • Strive for internal and external customer satisfaction through continuous improvement of people processes and products.

For more information please contact Ritsa Paraskevopoulou at 06-48281953 or send an email to

What we offer

  • Temporary maternity leave cover for approximately 8 months. Your contract will be through Unique during this period.
  • Your salary will be between €2500-2700 depending on experience.
  • Fulltime position based on 40 hours.
  • Start date ASAP

Job requirements

  • At least 2-3 years of experience in order management and customer service.
  • Excellent communication skills in both languages Czech and Slovak. You need to speak English fluently.
  • Flexible, pro-active and positive attitude.
  • International mind set and able to work in a dynamic environment.

About the company

Challenging position with growth opportunities in an international team located in in the area of Rotterdam - Vlaardingen.

Apply direct

Job information

Unique Uitzendbureau Rotterdam Blaak

Blaak 6
3011 TA Rotterdam

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