Customer Service Representative I English | Spanish and Italian

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Municipality
'S-Gravenhage
Education
HBO
Hours per week
40 hours
Contract type
Vast
Salary indication
€ 2600,- p/m
Vacancy number
#2019009536

About the job

About the job

For a renowned international client we are recruiting a full time experienced customer service representative for their customer service department. The team’s main task is to independently organize all order and document flows, in an effective and customer oriented manner. The team is also responsible for maintaining optimal contact with customers answering their queries and making sure both customers and Account Managers are informed at all times.

Key tasks:

  • take ownership of designated customer portfolio;
  • perform operational order acceptance and booking;
  • ensure that Service Level Agreements are met;
  • pro-active follow up on the order process, ensuring timely delivery to customers;
  • judge potential supply risks and pro-actively inform Account Managers;
  • provide active input to Account Managers on sales prospects;
  • maintain intensive internal communication with Account Managers, Planning and Logistics about the optimal fine-tuning of deliveries.

What we offer

A challenging full time position in an international, dynamic and high quality work environment.
Diverse trainings and future development possibilities;

  • 6/7-months Unique contract with possibility of extension;
  • 24 holiday days;
  • Travel expenses
  • Possibility of receiving a direct contract with the company.
    Salary depending on relevant experience and skills

Job requirements

What we are looking for:

  • Show HBO thinking and working knowledge, or have MBO level with 3 years of relevant working experience in a challenging, international commercial business-to-business environment;
  • speak and write fluent in English, Spanish and Italian.
  • show strong computer skills (SAP, Word, Excel, PowerPoint, Outlook);
  • have excellent communication skills;
  • work independently and accurate.

Competencies:

  • customer orientation;
  • strong communication;
  • planning and organization;
  • taking initiative;
  • teamwork skills.

About the company

A well known international organization specialized in food products. The company is situated between The Hague and Rotterdam.

Job information

Unique Uitzendbureau Multilingual The Hague

Laan van Nieuw-Oost-Indie 131 d
2593 BM 's-Gravenhage

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