Customer Support German

Municipality
Eindhoven
Education
HBO
Hours per week
40 hours
Contract type
Vast
Salary indication
€ 2600,- p/m
Vacancy number
#2019009899

About the job

About the job

Are you experienced in Customer Support and do you speak German fluently? As a customer support representative you will provide product support to clients as well as handle repair requests.

Your responsibilities include, but are not limited to:

  • providing product information to clients
  • providing technical support to clients, mainly by phone and e-mail.
  • handling customer claims
  • handling repair requests
  • making appointments with logistic partners for product returns

Moreover, you will also assist on projects that are related to customer satisfaction and promotions.

What we offer

  • Fulltime and permanent position
  • Working 32 hours is possible
  • Flexible working hours
  • Direct contract
  • Salary indication: approx. 2600 ,- gross/month (depending on skills and experience)
  • Additional benefits: performance based bonus arrangement,
    25 holidays/years, 12 ADV days/year, 8% holiday allowance etc

Job requirements

  • Excellent communication skills in the German and English language
  • Working knowledge of MS Office
  • Proven experience in a similar position: technical support, customer service, sales support
  • Previous experience in technical support environment is preferred
  • Excellent communication skills & customer oriented attitude
  • Proactive & accurate work attitude

About the company

Our client is an expert in computing, mobile communication and other consumer electronics, and is a leading provider of digital lifestyle devices. They are a strong and well known brand and due to recent growth they are actively looking for a new colleague. Eindhoven is their European regional headquarters.

Interested? or would you like more information please send your cv to eindhoven@uniquemultilingual.com or contact us at +31402395200

Apply direct

Job information

Unique Uitzendbureau Multilingual Eindhoven

Bogert 2
5612 LZ Eindhoven

Question about this vacancy