Dutch and French Customer Account Representative

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Municipality
Rotterdam
Education
HBO
Hours per week
40 hours
Contract type
Vast
Salary indication
€3,000-3,500
Vacancy number
#1AV0087479

About the job

About the job

Are you a customer-oriented type of person? Do you like being the point of contact and being responsible for the administrative process as well? Then this is the right role for you!

We are searching for a Customer Account Representative who speaks Fluent Dutch, French & has a good command of English.

YOUR ROLE:

  • Engage in conversations that result in successful renewals, up-sells, win-backs, cross-sells and referrals as well as identify and transfer new business leads
    to account management teams
  • Reconcile orders against contract parameters ensuring proper license configurations and pricing
  • Prepare quotes and book orders of diverse complexity to ensure proper invoicing
  • Manage pipeline by tracking all customer activity, from prospect to deal closure
  • Maintain an updated sales forecast in SalesForce.com
  • Handle customer inquiries through to resolution while building up our customers’ awareness and understanding of the product attributes, elements, upgrades, add-ons, etc.
  • Partner with Sales, Tech Support, Finance, and product teams to address challenges and ensure customer satisfaction

For further information, please contact Zelyn Mirano at 06-23-222867 or send an email to zmirano@unique.nl

What we offer

  • Salary between 3000-3500 euros gross + monthly commission bonus (Approx. 70,000 annually combined based on good performance)
  • You will receive a direct contract from the company
  • Travel costs are fully reimbursed
  • Premium Collective Pension Scheme fully funded by the company
  • Premium Collective Health Insurance Plan with a monthly employer contribution
  • 24 days 'vacation (increased after years of service) + an extra day off for your birthday
  • Be part of a nice International team
  • Be part of a company that ensures a quality work environment for the employees+ social responsibility for the community

Job requirements

  • Background in contract renewals, sales operations, or account management within an enterprise environment
  • Relevant educational background in technology, business, economics or similar.
  • Proficiency in Dutch and French required, good command of English
  • Very good command of Excel with the ability to easily interpret mathematical information
  • Results-driven, with a customer-first mentality and eager to learn
  • Strong communication, consultative, and influencing skills
  • Proven team player
  • Comfortable working in a fast-paced, dynamic environment to meet evolving business requirements
  • Stealth attention to detail, following and improving processes

About the company

International IT company in Rotterdam

Job information

Unique Uitzendbureau Rotterdam Blaak

Blaak 6
3011 TA Rotterdam

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