Franse Nederlands Customer Medewerker

Municipality
Haarlem
Education
HBO
Hours per week
38 hours
Contract type
Vast
Salary indication
€2500
Vacancy number
#1AV0010438

About the job

About the job

The main responsibility of the customer service representative is to handle all the incoming Customer Service related questions and checking and following the order process to secure an optimal service level.
The most important responsibilities are:

  • Handling incoming orders and clients’questions per email, phone, chat and website
  • Ensure excellent customer satisfaction by providing timely and accurate information
  • Registering the communication history with the client in the CRM System
  • Proactively approaching clients with the goal to generate new business and to extend the portfolio
  • Registering the clients informations and clients appointments in the system

What we offer

The company is a worldwide distributor of electronical products who delivers to more than one million clients in 32 countries. With its extensive range of products and online services, the company provides excellent customer service.
The headquarter for the Benelux is located in Haarlem.

Job requirements

Please only apply if you meet the following requirements:

  • Excellent language skills (written & spoken) in Dutch and French, English is a plus
  • Good IT skills (SAP CMR+R3 and Microsoft office especially Excel)
  • Accurate and highly attentive to detail
  • Communicating with people comes natural to you
  • You are willing to learn
  • Salary around 2500 gross

About the company

Fulltime 38 hours a week…. Monday until Friday from 9:00 to 17:30
Salary up to 2500 gross per month + secondary benefits
The company is easy to reach by OV and car (free parking). Your colleagues are both Dutch and international, very open minded atmosphere with team spirit.
Trainings and personal development are offered as the company is looking for candidate in the long run.
Your work directly via the company.

Apply direct

Job information

Unique Uitzendbureau Rijswijk

Laan van Nieuw-Oost-Indie 131 d
2593 BM 's-Gravenhage

Question about this vacancy