French Customer Service

As a customer service team member, you will be essential in managing the complete customer journey for the French domestic and export markets. Reporting to the customer service team leader, you will ensure our customers receive exceptional service, addressing their needs and capitalizing on sales opportunities. This role is vital in maintaining our company's reputation for excellence and customer satisfaction.

• Process and input orders accurately.
• Address customer inquiries and provide after-sales support.
• Implement promotional offers and manage return material authorizations.
• Update customers on order statuses and handle requests for credit.
• Collaborate with customers, sales personnel, and warehouse teams to resolve issues.

At our company, we understand that the foundation of our success is our people. That's why we offer a package that not only rewards your expertise but also supports your personal and professional growth.

• Monthly salary range: €2750 - €3000.
• Temporary to permanent contract potential.
• Full-time role, 39-40 hours per week.
• Hybrid work model with one remote day weekly.
• Generous travel allowance of €0.23/km.
• Modern Breda office, training, and growth opportunities.

Join a dynamic team in Breda, offering a competitive salary (€2750 - €3000), flexible work environment, career growth opportunities, and a supportive, collaborative culture.

• Proven customer service experience
• Fluent in French and English; other languages a plus
• Strong communication and telephone skills
• Excel proficient; SAP knowledge preferred
• Positive, adaptable, with a continuous improvement mindset

Located in Breda, our company is the world's largest manufacturer of fishing tackle, lures, rods, and reels. With offices in 19 countries, we are committed to creativity, sustainability, and excellence in every product we create.

Our modern office near Breda North train station fosters a collaborative environment where innovation thrives. We offer abundant learning and development opportunities, and our team enjoys a flexible work-life balance and community involvement.

Are you ready to join a supportive international team that values your growth and contributions?