Medewerker incasso MKB

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Municipality
Rotterdam
Education
Overig
Hours per week
32 hours
Salary indication
€12.50-12.70
Vacancy number
#1AV0077177

About the job

About the job

Are you result-oriented? Do you find it a challenge to convince debtors to pay their bills on time?
Are you not easily discouraged, can you empathize well and are you not afraid of telephones? Then we are looking for you!

As a Debt Collection Employee you have frequent written and telephone contact with both clients and debtors. You are also responsible for the administrative processing of files. You give advice on files, transfer them to the bailiff and process incoming mail for the department. There is also room for suggestions for improvement in the processes.

  • Determine recoverability if necessary and give advice to clients;
  • We have access to their systems for a number of clients, only to be able to consult, such as checking payments, changes or consulting previous contacts of debtors with clients.

What we offer

  • An organization that is developing and where there is room for personal growth and advancement;
  • A collaboration with an ambitious and collegial team, because of course you don't do it alone;
  • An environment where people work with a lot of passion, pleasure and drive;
  • Plenty of development opportunities: brush up on your professional knowledge or follow training in the field of personal development via one of the countless training courses from GoodHabitz;
  • Via FiscFree you have the opportunity to purchase products or services with tax benefits that can contribute to your well-being, leisure, hobbies and vitality;
  • A competitive salary and fringe benefits.
  • 32 hours a week. The salary range depends on knowledge & experience between €1950 and €2200, part-time role
  • in connection with Due to the covid this is currently a remote position, the location for this vacancy is at the location in Rotterdam.

Job requirements

You are a team player and can work well independently. You have empathy and are stress resistant. You also know how to convince debtors in a pleasant way to pay or make an arrangement

  • HBO or MBO+ level;
  • legal knowledge is an advantage;
  • experience with different computer systems;
  • Excellent verbal and written communication skills;
  • Work experience in the field of telephone collection, customer service
  • Processing data is a big plus

About the company

incasso company based in different parts of the country, this role is an hybrid (home and office )

Job information

Unique Uitzendbureau Den Haag

Laan van Nieuw-Oost-Indie 131 d
2593 BM 's-Gravenhage

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