Onboarding specialist

Hours per week
40 hours
Contract type
Salary indication
Vacancy number

About the job

About the job

Are you lookig for a new challenge in a dynamic environment? Are you stress resisant, accurate and do you have excellent communication skills? For the location of Shell in Rotterdam we are currently recruiting for 'Onboardng specialist'.

What is the purpose of the role?

  • To prioritize, request and manage counterparty onboarding requests in/with businesses and support demand management;
  • To troubleshoot issues and challenges allowing effective and efficient onboarding process and drive continuous improvement and innovation initiatives as part of the overall counterparty onboarding lifecycle management;
  • To act as liaison between compliance and the business with regards to the onboarding process.

The main accountabilities as an Onboarding specialist :

  • Act as business representative/focal point for issues and/or feedback and current status of request;
  • Explain how E2E process works to business, and set expectations on timescales;
  • Explain what documents are required and why;
  • Coordinate priorities for each business;
  • Chase to ensure resolution of issues or delayed requests e.g. counterparties not sending documentation in a timely manner;
  • Determine request type (create or update or other) enter requests in the system ensuring that the appropriate regulatory classification is provided;
  • Attach documents in sharepoint or appropriate agreed document repository;
  • Translate/or arrange to translate documents received from the counterparty;
  • Attend business meetings to present onboarding end to end performance;
  • Tax: validate tax number and request tax approval if required and collect relevant tax information upon onboarding and at relevant review times
  • Request all relevant documentation.

What we offer

What we offer you:

  • Fulltime employment;
  • A challenging position within a dynamic, well-known and international organization;
  • Competitive salary;
  • ADV allowance above your hourly gross salary;
  • 6 months Unique contract with possibility of extension;
  • Travel expenses reimbursement.

Job requirements

What we need from you:

  • Ideally, relevant experience in counterparty onboarding process;
  • Legal and/or compliance background;
  • Excellent communication skills and customer facing experience;
  • Ability to research publicly available information and undertake counterparty outreach to obtain required documentation for Counterparty Due Diligence;
  • Ability to keep business and functional stakeholders aware of onboarding status and to manage their expectations;
  • Ability to escalate issues and/or complaints as required;
  • Ability to prepare reports for the onboarding requests to support business prioritization;
  • Deep understanding of the E2E onboarding process;
  • Deep understanding of the tax verification requirements for counterparty onboarding;
  • Mindset to continuous improve the process efficiency and work effectively with the team to ensure maximum effectiveness and compliance with the onboarding process.

About the company

About the company:

Well-known, international company in the oil and gas industry. The office is located in the city center and is easily accessible by public transport, within a five minute walk from the Central Station of Rotterdam.

Apply direct

Job information

Unique Uitzendbureau Shell Rotterdam

Weena 70
3012 CM Rotterdam

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