Responsible for specified customer enquiries which are operational-, sales- and technical related in which the French language is a must and German is highly preferred
Assists in setting up and maintaining a high standard service level for specified accounts
Responsible for intensive customer care by regular contact, pro-actively and reactively,
discussing their enquiries, sales, prospective, market information, requirements and needs
Responsible for customer care by regular contact, reactively, discussing their enquiries technical enquiries and needs
Reporting on these periodically, by means of presentation or report
Investigate and resolve complaints about various parts business related dealer issues
Independently perform analytical tasks and assignments for management level
Participates in in-/external meetings for any Parts Business related issues
Maintains contact with accounting department and the accounts receivable
Assists in drawing up marketing and sales plans for his specific sales type area or region
Participates in projects which are Parts Business related
Assist management in realizing departmental targets
This is a fulltime position, company is based in Almere. It is important that you speak and write the French (native), English ánd Dutch language very well. First you will start on a temporary bases, further on there might be permanent possibilities.
What we offer
What we offer
A truly international organization with respect for everyone's culture and room for individual development. A career in a dynamic environment where it is different every day. Space for initiatives and ideas. Motivated and sincere colleagues who will welcome you warmly. Quality products with a reliable and excellent image.
A stable, solid employer who offers a competitive employment benefits package.
Speaks and writes the following foreign language: French (native level), English, Dutch.
German is preferred.
Fulltime availability (37,5 hours per week)
Good communication skills, within various in-/external hierarchical company levels
Front office experience with high sense of customer focus combined with operational excellence
preferably in an operational logistics environment
Proven skills in terms of operational systems, Windows (Excel)
Flexible, structural and pragmatic way of working, able to prioritize own work most efficiently with focus on solutions and result.
Able to handle multiple disciplines and its tasks at the same time, maintaining the capability
to comply to set procedures and working methods within set timeframe and its deadlines
Back Office experience and technical knowledge of diesel engines preferred
Workbase is in Almere, therefore candidates should live within an acceptable distance.
About the company
About the company
Our client is producer of engines and components, as well as agricultural machinery, mini-excavators and micro cogeneration units.
The engines are used in a wide range of applications for the agricultural, industrial construction and marine markets, both commercial and pleasure.