Are you looking for a new job in Rotterdam or Gorinchem? We are looking for a System Support for the Document Management System! You are working for a big, international organization.
What are you going to do?
You work closely with internal and external users of the Document Management System 4 Projects (DMS4P) based on SharePoint. Together with the DMS4P Team you ensure a secure, effective and efficient Document Management platform. Your work environment is characterized by a dynamic workload that requires continuous adaption to changing needs as well as s structured process flow. You operate within the Document and Quality Management, IT Security, processes and procedures boundaries.
Your tasks are:
- Performs operational support for all issues arising in the SharePoint based Document Management System for projects and tenders
- Most be able to quickly understand Sharepoint based systems and docuement control processes that use them.
- Performs SharePoint support activities for diverse customers which requires general SharePoint knowledge and applies basic root cause analysis
- Solve incidents, problems and conduct changes, with and without supplier support.
- Works within instructions and procedures with supervision of progress and aligns with colleagues and/or team lead in the meantime
- Listen to questions and comments from internal and external stakeholders, deals with questions or complaints and proactively informs the right stakeholders
- Signals bottlenecks and improvement opportunities regarding operational SharePoint activities, services and processes