Technical support B2B English & Dutch

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Municipality
Amsterdam
Education
HBO
Hours per week
40 hours
Contract type
Vast
Salary indication
€ 2500,- p/m
Vacancy number
#2019014138

About the job

About the job

Clients will contact you in regards of hardware or software issues they are facing. They expect your technical guidance and advice in addressing their product usage and needs.
Your main tasks will be :

  • Handling email and phone requests from B2B customers and partners
  • Taking ownership of the issue and provide appropriate solutions
  • Troubleshooting, researching and diagnosing the matter
  • Working with your peer and across departments
  • Being savvy and staying updated of our product knowledge

What we offer

  • Direct contract at the company
  • Salary between 2300 and 2500 depending on experience and 10% quarterly bonus
  • 25 holidays days (option to buy up to 10 days)
  • Unlimited access to LinkedIn learning
  • Discounts on various shops, restaurants, bars, gyms, etc.
  • Referral bonus
  • Office parties with food and drinks
  • Pension scheme and health insurance discounts.
  • Full paid training
  • Health insurance discount and pension scheme
  • Free on evenings and weekends

Job requirements

Previous experience in customer service
Excellent communication in English and Dutch
Being curious and passionate about technology

About the company

The company located in Amsterdam is one of the worldwide leaders in Saas telecommunications and vehicular technologies used by business to improve performances, support drivers and increase overall efficiency.

Job information

Unique Uitzendbureau Multilingual Amsterdam-Ut

Piet Heinkade 221
1019 HM Amsterdam

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