Temporary Customer Service Representative

Hours per week
39 hours
Contract type
Salary indication
Vacancy number

About the job

About the job

For one of our clients we are currently looking for a temporary full time customer service representative in the area of Rotterdam. The customer service representative will be responsible for the whole order flow process from A to Z, from receiving the order until goods have been delivered to the customer. The role of Customer Service Representative at our company is interesting and challenging, however also quite administrative. We are looking for candidates who like this mix.

  • Understand and process required export documentation, including proformas, invoices and other shipping documents.
  • Plan shipments, work with warehouse and manage shipping agents to resolve any logistics issues related to accounts and ensure all invoices and other documents are correct.
  • Assist in resolving issues concerning, but not limited to orders, shipments, mis-shipments and returns.
  • Serve as a liaison between customer and various internal departments related to orders, production, expedites (over-due orders), inventory, invoicing and shipping issues.
  • Troubleshoot and resolve non-routine customer complaints in cooperation with relevant personnel.
  • Strive for internal and external customer satisfaction through continuous improvement of people processes and products.

For more information please contact Ritsa Wanga Paraskevopoulou at 06-48281953 or send an email to ritsa.paraskevopoulou@unique.nl

What we offer

  • Temporary position for the Customer Service team.
  • Start date: flexible
  • Working hours: Full-time (38,75 hours a week)
  • Salary indication: EUR 2400-2600/month (depending on experience).
  • For this temporary period you will be working through Unique.

Job requirements

  • A Bachelor's degree.
  • 2-3 years of experience in customer service or administration.
  • Excellent English spoken and written,
  • Working experience in order handling, customer service, shipping and administration
  • Familiar with the use of Incoterms 2020
  • Familiar with different Payment terms.
  • Service-minded, co-operative, and structured
  • Team player with ability to work independently

About the company

International metal company.

Apply direct

Job information

Unique Uitzendbureau Rotterdam Blaak

Blaak 6
3011 TA Rotterdam

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