Do you like a perfect balance of Customer Service and Back-Office? Do you like being responsible in ensuring a smooth order management from point A to Z? Then we are looking for you!
For an international team in Ridderkerk we are searching for a full time native English Sales support for the UK team. Do you want to contribute to the success of a typical Dutch family business? Come join us!
Processing or implementing changes to orders.
Print out packing slips for a correct and smooth delivery to the customer
Monitoring the progress in the delivery process.
Providing distinctive service by answering customer questions clearly and accurately.
Answering customer questions by phone and e-mail and providing information about choices, product specifications, delivery times or product prices.
Accepting complaints about deliveries and proposing possible solutions.
Receiving and collecting incoming orders and checking received orders for completeness.
Finding out missing or unclear order information at the customer for correct delivery.
Physically checking returned goods and processing these returns in the system.
Keeping the complete sales administration.
Taking care of timely invoicing after delivery of the order.
Finding out conditions and agreements made with the relevant Account Manager for correct invoicing.
Preparation of credit notes for returned products.
Checking outstanding items, in collaboration with the Finance & Control department.
Processing credit card payments over the phone.
For further information, you may contact Zelyn Mirano at 0623222867 or send an email at email@example.com
What we offer
What we offer
You are available for 40 hours a week.
Salary between 2500-2700 euros gross per month excl 8% holiday allowance
You will receive a temporary 3–4-months contract via Unique with the possibility of a permanent contract through the company.
0.19 cents per km travel cost reimbursement
Access to an online training portal with more than 130 training courses for your personal and professional development.
We are a successful organization with an innovative culture where you can be yourself. You will get the opportunity to use your talents to add value and handle challenges.
You will gain on the job experience and will be encouraged to think about your personal development in order to keep growing and have the possibility to advance to another position.
We not only make a sustainable product, we also work together with more than 400 colleagues in a sustainable building.
Short lines of communication are guaranteed and you can count on; a market conform salary, the option to buy extra holiday days, a compensation for sports memberships, use of our own fitness room, a healthy lunch, fresh daily fruit and social activities.
Native English, knowledge of Dutch preferred
MBO/HBO education level or equivalent, previous troubleshooting and order administration
Excellent Skills in Data Entry
Excellent Focus on Order processing and Order Management
About the company
About the company
International boiling water tap company that become an essential appliance in kitchens all over the world.