WordPress Client Manager German

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Municipality
Amsterdam
Education
Overig
Hours per week
40 hours
Contract type
Tijdelijk met uitzicht op vast
Salary indication
€14.42-16.82
Vacancy number
#1AV0056281

About the job

About the job

We are looking for a talented customer service professional to join our fun and energetic contact center team in Amsterdam on a full-time basis. The team manages the production of a large volume of websites for small to medium businesses. As a WordPress Project Manager, you will be a key point of contact for our business owners based in Germany, project managing the production of websites.

You will coordinate all orders from an end-to-end perspective as per client requirements. Combining content gathering and project management abilities, you will be responsible for delivering premium website projects on brief, on quality and on time.
You will use your digital marketing skills to guide clients and drive production of their websites, working closely with our team of skilled developers, designers, and copywriters to ensure the end result is to the client requirements, to Spotzer quality standards, and within the agreed timeline.

The company is a rapidly growing digital marketing business headquartered out of Amsterdam, with global offices abroad. Their mission is to help small and medium businesses grow through our robust digital marketing solutions which include websites, e-commerce, online advertising, and more. With over 700k digital solutions delivered and over 1M leads generated through our digital advertising campaigns, we are the global leader in providing digital marketing services to SMBs and enterprises.

What we offer

Full-time, 40-hour contract, first tijdelijk contract 7 months then extended upon performance
30-35k gross per year (incl. holiday pay) + possibility to earn additionally in the form of commissions
A position in which you can develop your communication skills and your digital marketing skills
A fantastic Amsterdam office location
A group of energetic, multicultural colleagues (with over 30 nationalities in a team of 150 people!)

Job requirements

  • It’s essential we recruit German natives or near native for this role, to speak to your clients, and you must also be fluent in spoken and written English in order to brief our designers and copywriters
  • The ability to communicate effectively and influence clients by phone
  • Proven experience in customer service, support or relevant role, preferably on the phone
  • Keen interest in digital marketing with a proactive intention to learn more from our skilled experts
  • Demonstrate the ability to work flexibly, stepping in to help other team members and clients, work well with others and take on responsibility in an open team environment
  • Hands-on experience in CRM software (preferable but not essential)
  • A deep understanding of the WordPress platform (front and back end) and the plug-ins associated with the platform
  • Experience with following procedural website related tasks
  • Experience with Task-based software, Jira preferred
  • Problem-solving capacity, coupled with a pragmatic approach
  • The ability to take ownership of clients and their website projects
  • Strong work ethic and team spirit!
  • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
  • Living in the Netherlands

About the company

The company is a rapidly growing digital marketing business headquartered out of Amsterdam, with global offices abroad. Their mission is to help small and medium businesses grow through our robust digital marketing solutions which include websites, e-commerce, online advertising, and more. With over 700k digital solutions delivered and over 1M leads generated through our digital advertising campaigns, we are the global leader in providing digital marketing services to SMBs and enterprises.

Job information

Unique Uitzendbureau Rijswijk

Laan van Nieuw-Oost-Indie 131 d
2593 BM 's-Gravenhage

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