Credit collector - Customer Service French

Standplaats
Leidschendam
Opleiding
MBO
Uren per week
36 uur
Dienstverband
Tijdelijk
Salarisindicatie
€ 2080,- bruto p/m
Vacaturenummer
#2019019066

Over de functie

Over de functie

As French Credit collector - Customer Service, you are responsible for the incoming and outgoing telephone/emails communication with people and companies with overdue payments.
In the conversation you find out if someone does not want to or cannot pay. You handle the contact till the payment or, if necessary, make a payment arrangement in accordance with the agreements with our clients. You process the conversations administratively in our own system and when necessary in the various systems of our client (s). It is therefore necessary to be able to switch between different screens and or systems.

Wat we bieden

  • Contract starting with a period of 7 months.
  • Full time or minimum 36 hours per week
  • Opening hours (Monday to Friday 8:30AM till 8PM – Saturday 8:30 till 1PM)
  • Available for 1 Saturday per month
  • Travel cost refunded as from 10km (0.19cent per Km or OV)
  • € 12 brut per hour
  • Dynamic and pleasant working environment
  • Location in Den Haag

Functie eisen

  • Stress resistance
  • Excellent communication skills
  • Result oriented
  • Previous experience in CS and similar roles
  • Excellent French and either English or Dutch
  • Computer literate
  • In possession of a Certificate or Good Behavior (VOG) or prepare to apply for one
  • Team spirit

Over het bedrijf

Our customer helps with payment solutions. They do not sell services, do not say what an organization should do, but put themselves in someone's situation and come to solutions together. They take care of people and resources.

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