Customer service agent (German)

Solliciteer direct
Standplaats
Maastricht
Opleiding
MBO
Uren per week
38 uur
Dienstverband
Tijdelijk met uitzicht op vast
Salarisindicatie
€1680
Vacaturenummer
#1AV0015615

Over de functie

Over de functie

As a customer service agent your most important responsibility is to make our customers live easier. You accomplish this by offering the best customer service by phone and email. You will assist out German - speaking customers whenever they want information about orders, deliveries and/or payments.

Wat we bieden

  • Contract is for 38 hours per week (on average), divided over 5 days per week;
  • Salary is €1680,05 gross based on a fulltime contract for persons 21 years and older of age;
  • Compensation of 50% extra for working on a Sunday;
  • Personal discount on all products of 20% online and 25% in German shops;
  • Meal allowance €8,80 net when working from 1.30 pm to at least 8.00 pm;
  • Travelling costs: paid when the distance is above the 10km. With a maximum of €7.42 per working day.

Functie eisen

  • You have excellent communication skills in German, both written and spoken;
  • You Englisch is also on a good level;
  • Customer friendly and strong in empathy;
  • Open minded and not afraid of changes;
  • Interested in fashion;
  • Living in the area Maastricht;
  • Temporary contract with perspective for long term;
  • Ready to start your training on the 4th of may or the 8th of June.

Over het bedrijf

It is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. Our customer is the heart of everything we do. Today, Customer Service had around 3000 employees globally and has established 13 Customer Service Centers around the world. In our center in Maastricht around 450 colleagues take care of the company group`s customers in 9 different countries and in 6 different languages.

Employee about working at the company:
"Today I had my 3th workday at the company after the training. For now I am really happy and confident about the job. I just finished my training at the company, this training took like 3 weeks. I am satisfied about the diversity of work you have at the company. Every workday is different than the day before! Something else that makes me really feel confident is the contact I have with my colleagues. But the best feeling that you can get as employee, is helping customers and solve their problems what give them a satisfied feeling. The training you will get as new employee of the company, will make you be able to solve all kind of questions and gives you a confident feeling about your performance".

Vacature-informatie

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Unique Uitzendbureau Maastricht

Wim Duisenbergplantsoen 25
6221 SE Maastricht

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