Customer Service (English/German)

Solliciteer direct
Standplaats
Breda
Opleiding
MBO 3/4
Uren per week
40 uur
Dienstverband
Tijdelijk
Salarisindicatie
€ 2400,- bruto p/m
Vacaturenummer
#1AV0014207

Over de functie

Over de functie

For an international and pharmaceutical company in Breda we are looking for a customer service employee who will support our front-office department. You will be the first point of contact for the German, Swiss and Austrian market. That is why fluency in both German and English is required!

You will be responsible for (amongst other things):

  • First point of contact for customers, affiliates and local service providers
  • Call- and mail handling with customers, affiliates and local service providers
  • Developing and maintaining good relationships with internal and external customers
  • Exchanging complex information with customers in order to solve problems and making sure that the customers are satisfied
  • Discussing, accepting, entering and following-up on customers service complaints
  • Identifying and initiating process improvements
  • Executing daily track and trace and following-up on delays
  • Setting-up new customers

Wat we bieden

We offer you:

  • A fulltime position, starting with a temporary contract until the end of the year, which will be extended if everything goes well
  • Experience working in an international and pharmaceutical company in Breda
  • A job where you are able to work together in a diverse and international group of people
  • Good primary and secondary agreements

Functie eisen

You:

  • Have minimum MBO 4 working and thinking level
  • Are fluent in English and German
  • Preferably speak French and Italian as well
  • Have minimum 2 years of related experience
  • Are able to shift between tasks in a dynamic environments and work within a diverse and international group of people
  • Have experience working with MS Office and Outlook
  • Preferably already worked with SAP
  • Have advanced communication- and problem solving skills and are customer-oriented

Over het bedrijf

about the company
The organization discovers, develops, manufactures and delivers innovative human therapeutics. A biotechnology pioneer since 1980, the organization was one of the first companies to realize the new sciences promise by bringing safe and effective medicines from lab, to manufacturing plant, to patient. The company's therapeutics have changed the practice of medicine, helping millions of people around the world in the fight against cancer, kidney disease, rheumatoid arthritis, and other serious illnesses. With a deep and broad pipeline of potential new medicines, the organization remains committed to advancing science to dramatically improve peoples lives.

Vacature-informatie

Unique discrimineert niet

Wij nodigen iedereen uit om te solliciteren op onze vacatures. Omdat we geloven in gelijke kansen voor iedereen.

Unique Uitzendbureau Breda Corporate

Brugstraat 33
5211 VS 's-Hertogenbosch

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