Customer Success Manager English Spanish and Portuguese

Standplaats
Amsterdam
Opleiding
HBO
Uren per week
40 uur
Dienstverband
Vast
Salarisindicatie
€ 2700,- bruto p/m
Vacaturenummer
#2019013639

Over de functie

Over de functie

In this role you will be responsible for developing the customer retention program, determine up and cross sales opportunities and promoting state of the art technology.
You will be in charge of the Spanish and Portuguese speaking customers.

  • Daily contacts with customers in order to increase loyalty and satisfaction
  • Relationship management
  • Developing and supporting customer retention program and measurement for clients satisfaction and loyalty
  • Proactive participation in improving processes
  • Coordinate internal and external actions to make sure that the customer gets a tailored solution
  • Guiding the customers and make sure they maximize the use of the system

Wat we bieden

  • Direct contract at the company
  • Salary till 35K depending on experience + attractive bonus scheme
  • 25 holidays days (option to buy up to 10 days)
  • Unlimited access to LinkedIn learning
  • Discounts on various shops, restaurants, bars, gyms, etc.
  • Referral bonus.
  • Office parties with food and drinks.
  • Pension scheme and health insurance discounts.

Functie eisen

  • Excellent communication skills in English and Spanish and Portuguese
  • Previous experience in similar role or in Sales/ customer interactions
  • Analytical skills
  • Ability to prioritize and good organization skills
  • Proactive and positive attitude
  • Team player
  • Ability to understand clients‘ needs and to translate into solutions

Over het bedrijf

The company located in Amsterdam is one of the worldwide leaders in Saas telecommunications and vehicular technologies used by business to improve performances, support drivers and increase overall efficiency.

Solliciteer direct

Vacature-informatie

Unique discrimineert niet

Wij nodigen iedereen uit om te solliciteren op onze vacatures. Omdat we geloven in gelijke kansen voor iedereen.

Unique Uitzendbureau Multilingual Amsterdam-Ut

Piet Heinkade 221
1019 HM Amsterdam

Vraag over deze vacature

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