COVID-19 Update: solliciteren kan nog steeds, je gesprek kan digitaal plaatsvinden.

Customer Support Specialist

Solliciteer direct
Uren per week
40 uur

Over de functie

Over de functie

The Client Services Associate is responsible for providing customer care to our client base. The service-oriented Associate will use their analytical thinking skills to provide a high level of service to our customers across all industry verticals. Verticals include Food, Life Science, Consumer and Industrial. Customers are assigned by territory. Success in this position will require relationship building with external customers and internal cross-functional teams.

Duties include, but are not limited to:

  • Customer Support
  • Order & Product Support
  • Proactive Outbound Follow Up Communication
  • Lead qualification and follow up with Sales
  • Quote Management
  • Account Set Up & Management
  • Return Materials Authorization for post-sale services
  • Complete projects with little supervision and/or direction

Wat we bieden

Our client offers a Full time job, 40 hours a week.
Salary depents on your workexperience.
And a view to a permanent contract.

Functie eisen

  • Are you available for a full-time job?
  • Do you live nearby Sassenheim (Leiden, Den Haag, Hoofddorp)
  • Bachelor’s degree in Business or related field
  • Fluency in German and English is a must, Spanish and or Italian would be beneficial
  • Minimum of 3 years’ experience in similar role supporting customers
  • Professional written and verbal German & English communication skills are required to clearly convey ideas, information, and concepts
  • Experience with an ERP/CRM database and superior attention to detail to accurately input data and navigate a database are required
  • Experience working with international customers
  • Ability and desire to learn client base and industries
  • Ability and desire to succeed in a cross-functional working environment required
  • Demonstrate passion, dedication, professionalism and proven execution

Over het bedrijf

The company is placed in Sassenheim. It's nearby Leiden.

There is a trainstation at Sassenheim from here till the company it's a 20 min walk. So you can come easily out of the places Leiden, Den Haag and Hoofddorp.

Also it's easy to do with the car and at the company they have parking places.


COVID-19 Update: solliciteren kan nog steeds, je gesprek kan digitaal plaatsvinden.

Unique discrimineert niet

Wij nodigen iedereen uit om te solliciteren op onze vacatures. Omdat we geloven in gelijke kansen voor iedereen.

Unique Uitzendbureau Leiden

Schipholweg 55
2316 ZL Leiden

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