German Customer Service Representative | 24-40h

Standplaats
Amsterdam-Zuidoost
Opleiding
MBO 1/2
Uren per week
24 uur
Dienstverband
Vast
Salarisindicatie
€ 1907,- bruto p/m
Vacaturenummer
#2019004638

Over de functie

Over de functie

Are you eager to start in a diverse position, where you are in charge of the newest project of our international financial client in Amsterdam? In this role you have the opportunity to actively contribute your own ideas and use your hands-on skills, while developing a new way of communicating with customers via email, social media and phone!

You are in charge of:

  • Answering the customer’s requests;
  • Setting up working processes and constantly looking for improvement;
  • Monitoring the customer’s app use;
  • An accurate follow-up of bugs, errors and ideas notified by customers;
  • Contributing to the improvement of the customer experience.

You can choose to work between 24 and 40 hours per week. Starters receive €11/hour, seniors €14/hour. You can grow and develop over time.

Wat we bieden

We offer you a 6-month employment opportunity with the possibility of long-term extension with the company itself, including an attractive salary between €11 and €14 / hour. Furthermore, you will receive trainings in communication and regular coaching sessions. Travel costs get reimbursed for employees who live between 10 and 25 km away from the company. You are flexible to choose to work between 24 and 40 hours/week (parttime/ fulltime).

Functie eisen

The requirements for this position are:

  • (Near-)native language skills in German;
  • Good communication skills in English and basic understanding of Dutch;
  • IT-skills are not a must, but you need some affinity with it;
  • Hands-on and goal-oriented;
  • You have an eye for detail and are a critical thinker.

The opening hours are Monday - Friday from 08:30 - 21:00 and Saturday from 10:00 - 17:00. The working hours are flexible within these opening hours, working Saturdays is voluntary.

Over het bedrijf

Our client is an online financial provider, who knows how to facilitate online services for their customers. This company has an open minded, informal culture and pro-active employees.

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Unique Uitzendbureau Multilingual Amsterdam-Ut

Piet Heinkade 221
1019 HM Amsterdam

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