COVID-19 Update: solliciteren kan nog steeds, je gesprek kan digitaal plaatsvinden.

IT Technical Support Employee

Solliciteer direct
MBO 3/4
Uren per week
40 uur

Over de functie

Over de functie

Your position:
Do you love to assiste and support your collegues with PC, server, networking and hardware problems via phone, email or onsite visits? And do you really like to work in an international environment at Maastricht Airport where you can use your languages skills? Then Unique has as splendid opportunity for you as an IT technical support employee within a professional organisation nearby Maastricht.
Your main goal is to solve all sorts of technical it-issues maintaining a high level of customer satisfaction. This means as well that you work with third line support. You can ensure to meet all the Service Level Agreements and take ownership of the user problems. You also perform a technical diagnosis and fix the issue either remotely or on-site. Documents and calls will be captured in the call logging system. And if necessary you will provide usertraining and advice.

Wat we bieden

What do we offer:

  • A challenging fulltime position as an IT technical support employee and excellent benefits;
  • Education and great career opportunities;
  • Salary in line with the market, depending on age and experience;
  • Possibility of a permanent position;
  • General good working conditions in an international environment.

Functie eisen

Job requirements:

  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 10;
  • Networking Experience (LAN, WAN, Wi-Fi);
  • Knowledge of Active Directory (AD);
  • Experience troubleshooting MS Office 2016 / Office 365;
  • Remote Access tools;
  • Exceptional Problem Management skills, able to investigate trends, to apply a methodical approach to identify root cause and suggestions for solution;
    You know your way around service delivery and are a good problemsolver. Configuration and set-up knowledge as TCP/IP networking skills are no problem for you. We expect you to have good telephone manners and are able to work in a (sometimes) stressfull situation. A MCP certification would be desirable but is not a demand.

Over het bedrijf

About the company:
This company is a pan-European, civil-military organisation dedicated to supporting European aviation. The organisation was created in 1960 and counts over 41 Members States from across Europe and 2 Comprehensive Agreement States (Morocco and Israel).

The company is committed to the European Union’s vision for a Single European Sky and we support our Member States and our stakeholders (including air navigation service providers, civil and military airspace users, airports and aircraft/equipment manufacturers) in a joint effort to make aviation in Europe safer, more efficient, more cost-effective and with a minimal environmental impact. Over 1,900 highly qualified professionals work at this organization, deploying their expertise to address ATM challenges. Their offices are based in Belgium with specialised sites in France (Research & Development), Luxembourg (Training) and Maastricht (Air Traffic Control).


COVID-19 Update: solliciteren kan nog steeds, je gesprek kan digitaal plaatsvinden.

Unique discrimineert niet

Wij nodigen iedereen uit om te solliciteren op onze vacatures. Omdat we geloven in gelijke kansen voor iedereen.

Unique Uitzendbureau Maastricht

Wim Duisenbergplantsoen 25
6221 SE Maastricht

Vraag over deze vacature