Reservations specialist | French, English and Dutch

Standplaats
Haarlem
Opleiding
MBO
Uren per week
40 uur
Dienstverband
Vast
Salarisindicatie
€ 2400,- bruto p/m
Vacaturenummer
#2018025380

Over de functie

Over de functie

We are offering a great job opportunity as a Customer Care Specialist for the reservations department within a leading car rental company. Their business approach differs from the traditional car rental companies, which has enabled them to continue building their business on a European scale. Founded 25 years ago in Germany, they want to continue to deliver an excellent customer experience and service their B2B and B2C clients to the fullest. You will be an integral part of the Benelux customer service team, that is servicing mainly B2B clients and helps to find tailor made solutions for their clients.

The company location is in a beautiful, new building and you will receive outstanding secondary benefits, such as as full transport compensation, yearly bonus, free dinner (if you work till 8PM), premium for weekend, onsite gym for free, massage once a month to name a few.

Further tasks and responsibilities:

  • handling inbound requests from travel agents, tour operators and B2C clients via phone and mail;
  • daily interaction with the international vehicle suppliers regarding availability and rates;
  • draw up tailor-made all-in car rental solutions for B2C clients;
  • handle last minute request and help solving issues that might arise;
  • communicate, consult and coordinate with colleagues of the Munich office.

Wat we bieden

The company offers excellent secondary benefits such as full transport compensation, yearly bonus, dinner (if you work till 8PM), premium for weekend, onsite gym for free, massage once a month to name a few. Furthermore, you will start with a salary of up to 2600,-.

Functie eisen

Please only apply if you meet the following requirements:

  • you speak French, Dutch on a (near) native level, and good English;
  • you are friendly, enjoy client contact, you are patient and reliable;
  • you enjoy working in a team, but you are also able to work independently;
  • flexible and a positive outlook on challenging situations;
  • you are driven by quality and delivering excellent service.

Over het bedrijf

The company is a EU wide operating car rental business.

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