Support specialist - Emergency helpdesk

Solliciteer direct
Standplaats
Tilburg
Opleiding
MBO
Uren per week
40 uur
Dienstverband
Tijdelijk
Salarisindicatie
€ 2450,- bruto p/m
Vacaturenummer
#1AV0009585

Over de functie

Over de functie

For one of our partners we are looking for Support specialists who will communicate in German or French with the customers of electrical vehicles. You are going to work for one of the most innovative electrical car brands in the world located in Tilburg. As a customer support specialist you will help customers in Europe with their problems. As a support specialist you will develop and maintain excellent working relationships with the customers and various internal departments to in the end solve the problem effectively.
It’s important that you have worked before in the field of customer support. So you know how to address customer needs on a high customer satisfaction level. Because the product you stand for is an electrical car it will be useful that you have some interest for automotive and technology. Furthermore you:

  • You are eager to learn about new technologies and are willing to follow up a lot of new information;
  • You can organize your workload and meet deadlines easily;
  • You are a team player and are willing to achieve goals;
  • Next to German or French you also manage the English language very well verbal and written;
  • You have no problem with working in shifts and over the weekends (07:00 am-3:30pm, 03:00-11:30pm);

Wat we bieden

We offer you a fulltime job (40 hours a week) for a minimum of three months. After three months you will be evaluated and when you do well you can stay longer. You are going to earn €14,25 before taxes per hour. Also you receive 14% shift allowance. You will build up 25 leave days (based on a 40 hour work week) and next to that you receive 13 ADV days.

Functie eisen

For the role we are looking for candidates who have excellent written and oral communication skills in English and one other language (French or German). Also you are good in prioritizing your tasks and stress resistant. It’s a plus if you have worked before in the automotive sector or if you have technical background. It's also important you have affinity with the automotive industry.

Over het bedrijf

You are going to work for one of the most innovative brands in the automobile industry,

Vacature-informatie

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Unique Uitzendbureau Tilburg Corporate

Spoorlaan 372
5038 CD Tilburg

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