Customer Care Representative Portuguese Spanish

As a customer care representative fluent in Portuguese, Spanish, and English, you’ll play a key role in ensuring our clients have a seamless experience with our innovative agricultural technology solutions. From answering diverse customer inquiries to managing subscriptions and troubleshooting technical issues, you’ll be at the forefront of delivering exceptional service. This dynamic role offers the opportunity to work in a hybrid environment, combining your passion for technology, problem-solving skills, and customer-focused mindset to make a real impact.

• Respond to customer inquiries about products, services, and technical support with professionalism and care.
• Manage subscriptions by renewing contracts, promoting additional services, and collecting valuable customer feedback.
• Process sales orders accurately, handle payments, and assist with service activations.
• Maintain and update client account data in our database systems to ensure accuracy and reliability.
• Troubleshoot basic technical issues related to service activation and operation, providing effective solutions.

• Competitive salary of €2500 - €2540 gross per month.
• Temporary contract with the prospect of becoming permanent.
• Full-time role, 36 to 40 hours per week for optimal work-life balance.
• Fully hybrid work model post-onboarding for flexibility.
• Commuting costs covered for convenient travel.
• Accessible location via public transport for easy access.
• Engage in innovative projects in the agricultural technology sector.
• Join a diverse team committed to collaboration and knowledge sharing.
• Opportunities for mentorship and professional growth.
• Work in a company that values expertise and a culture of innovation.
• Dynamic and supportive work environment.
• Be part of a sustainable future in agriculture.

We seek a proactive, multilingual professional with strong communication skills and a passion for customer service.

• Fluent in Portuguese (Brazilian preferred), Spanish, and English
• Experience with database management systems
• Customer-focused attitude with excellent communication skills
• Team player with a proactive learning approach
• Flexibility to work extra hours during peak periods

Welcome to our innovative company, we are located between Leiden-utrecht, where cutting-edge technology meets the age-old industry of agriculture. Our team is at the forefront of integrating state-of-the-art solutions to enhance farming practices, making us a leader in the sector. The accessible location of our office ensures a hassle-free commute, allowing you more time to focus on what you do best. Here, you'll be part of groundbreaking projects that not only shape the future of agriculture but also contribute to a sustainable planet.

The Team

Joining our team means becoming part of a diverse group of professionals who bring a wealth of expertise and experience to the table. We pride ourselves on a collaborative culture where every member's input is valued, and knowledge sharing is part of our daily routine. You'll find mentorship opportunities and a commitment to professional growth, ensuring that your career flourishes as you work alongside some of the brightest minds in the industry.