Customer Service Portuguese English

As a customer care team member, you will contribute to our mission of delivering exceptional service in the agricultural sector, utilizing cutting-edge technology. You'll be tackling the dynamic challenges of customer engagement and satisfaction, ensuring a seamless experience from inquiry to resolution. Your role demands excellent communication skills, a friendly demeanor, and a knack for problem-solving. With your service-minded attitude and ability to learn quickly, you'll become an integral part of our fast-paced environment.

Responsibilities:

• Customer interaction: provide timely and accurate responses to customer inquiries, enhancing their experience with our products and services.
• Subscription management: proactively call customers to renew subscriptions, upsell, and gather feedback to gauge satisfaction levels.
• Order processing: efficiently input sales orders and payments, assisting customers with service activation.
• Account maintenance: update client information to ensure data accuracy and integrity.
• Technical support: troubleshoot basic service activation and operational issues, offering clear solutions to customers.

At our forefront agricultural technology company, we understand that your growth and satisfaction are key to our shared success. We offer a dynamic environment where your professional and personal aspirations are nurtured.

• Monthly salary between €2500 gross.
• Temporary contract with full-time potential.
• Full-time role, 36 to 40 hours per week.
• Commuting costs covered, easily accessible by public transport.
• Hybrid work model post two-week onboarding.
• Engagement in a cutting-edge sector with advanced technologies.

Seeking a customer-oriented individual with a flair for communication and technology.

• Exceptional communication skills
• Customer service experience, database proficiency
• Quick learner, proactive, team collaborator
• Bachelor's degree preferred, technical acumen
• Portuguese and English proficiency, Spanish a bonus

Our company, nestled in the heart of Best, is a beacon in the agricultural sector, renowned for its state-of-the-art technology and a steadfast mission to innovate and sustain. With a history of fostering a culture that values teamwork and integrity, we're dedicated to empowering our employees and the communities we serve.

We stand out with our commitment to not just work, but growth and fulfillment. Our employees enjoy access to development programs that enhance their skills, involvement in projects that push boundaries, and a work-life balance that is truly respected. We're not just a team; we're a family that supports each other's professional and personal journeys.

Are you ready to plant your roots in a company where you can grow, thrive, and make a real difference? Would you like to be part of our story?